Customer Experience Survey Online software

More Feedback, Better Decisions

Learn More Get Started

Instant Feedback

  • Feedback Anywhere
  • Simple & Modern Surveys
  • Time Saving for Customers
  • Increase your Customer Answers


  • Gain Time and Quality
  • Ask question at the right time
  • Create your Customer Journey
  • Save Money


  • Increase Customer Retention
  • Track Customer Satisfaction
  • Keep in touch with customers
  • Increase your Sales

Design instant surveys to improve your customers experience and put them in the heart of your business.

  • Customer Centric Surveys

    We make your surveys customer centric and user friendly.

  • Business Integrated

    Make better decisions and share easily your customer feedback with your collegues and partners

  • Make your customers smile

    Listen to your happy or unhappy customers and make them smile. Improve your retention rate.

Survey Customer Experience Centric

Survey Anywhere

Fast Reply Email

Increase your answer rate:
Direct Answer Technology®

Website Integration

Get more specific feedback for every step of your business

WiFi Hotspot - Captive Portal

Cisco Meraki, Tp-link... Contact Us

Live Event and Meeting

Get more feedback with our
Android Mobile App

Campaign Pricing


50 /Month
billed annually or €67 month to month.
  • Unlimited Surveys
  • 1 User
  • 0,10€ per Customer Replies
  • Unlimited Email Sending
  • Send API
  • Email Support
  • Get 50 replies now for free
    (Free 3-days trial)


947 /Month
billed annually or €1.269 month to month.
  • Everything in the Business Plan +
  • Unlimited Users
  • 0,07€ per Customer Replies
  • Use Your Custom Email Provider account
  • Full API Support
  • Gold Support
  • Your Custom Cloud File Import
  • CRM Integration
  • Custom Email Template
  • Email Previews (Gmail, Outlook,...)
  • Get 200 replies now for free
    (5.000 free replies after the 3-days trial)

What People Say About CustomerSounds

A really handy software. After 2 weeks a really good answer rate and key elements to growth our business.

Jean-François Briet, Director Peugeot GT Automobile

Very fast and customer friendly surveys with a very valuable business analytics tool

Juliette Berguet, Orybany Shop

CustomerSounds allows us to shorten our surveys, to have a good answer rate and to take efficient decision to improve quickly our business

Nicolas Demoulin, ING Agency Director

Features Included

  • Customer Segmentation

  • Net Promoter Score (NPS)

  • Social network Review Funnel

  • Email question integration

  • Closed loop feedback tracking

  • Analytics & Reporting

  • Survey live preview

  • Android Kiosk mode

  • Multi-language

  • European data storage guaranteed

  • Specific CRM (onboarding fee)

  • WiFi Captive Portal Hotspot

Start tracking your customer satisfaction

Get started now
(No credit card needed)

Join us on the Web Summit in Lisbon on the 9th of November 2016

Or join us on the Digital First in Brussels on the 20th of October 2016