We make your surveys customer centric and user friendly.
Make better decisions and share easily your customer feedback with your collegues and partners
Listen to your happy or unhappy customers and make them smile. Improve your retention rate.
Because we believe that satisfying customers is the key, we care what you think about us.
Jean-François Briet, Director Peugeot GT Automobile
CustomerSounds allows us to shorten our surveys and to get an outstanding response rate! We now have an efficient strategic dashboard to make our customers happier and detect customer opportunities we could have missed.
Juliette Berguet, Orybany Shop
Very fast and customer friendly surveys with a very valuable business analytics tool
Nicolas Demoulin, ING Agency Director
Thanks to CustomerSounds, we have taken 27% of new sales opportunities and improved services where clients were not achieving maximum potential. Currently, we have an email response rate of 58%
Net Promoter Score (NPS)
Social network Review Funnel
Email question integration
Closed loop feedback tracking
Analytics & Reporting
Survey live preview
Android Kiosk mode
European data storage guaranteed
Specific CRM (onboarding fee)
WiFi Captive Portal Hotspot